Established in 2007, Drain Boys Plumbing & Heating Co* had developed a solid reputation in their local service area. With 3 service vans and two full-time techs, Drain Boys was averaging ~$420,000 in annual gross sales revenue. While business was more-or-less consistent on a weekly basis, Paul**, the owner, felt his team could take on more service calls and expand his operation outside of their immediate service area (enabling him to hire a 3rd service tech so he could spend less time in the field).
Duration of engagement: 6-7 months.
ROI (after 12 months): 1:5